[Please don’t raise your eyebrows. Thank you]
This campaign celebrates 40 days of Christmas. We think 12 days of Christmas is too short.
As a commercially-driven enterprise, we provide commercially-available goods that exists to make people happy.
Spread the Joy. Come celebrate 40 days of Christmas.
Spend $50 and above in a single receipt and we will give you a gift. So, be nice.
Spend $99-$299 in a single receipt to pick your own free gift underneath the miniature Xmas tree.
Spend $300 and above in a single receipt to qualify for a Premium Gift.
We have no idea what the Xmas gifts are. The gifts are wrapped by holiday elves (part-timers on a minimum wage). We like to think that we are helping society by purchasing these gifts and Giving them away to reward our customers who chose to shop @ Decibel SG.
Warranty for the Xmas Gifts? We apologise for any inconvenience caused, but we don’t sell them, so no receipt no warranty. We had one issue where the customer bought a Bluetooth speaker and received a Premium Gift. Apparently, he doesn’t like the sound and wishes to exchange. We truly apologise but we are unable to exchange the Xmas Gifts simply because it’s a Xmas Gift. It’s not an obligation. It’s just a decision by the management to launch a campaign to celebrate 40 Days of Christmas.
[back to business]
Decibel SG is an audio concept store. We sell most Audio brands. We buy from Local Distributors. In cases where we are unable to buy from Local Distributors, we will buy from Master Resellers who buy from Local Distributors, so all our stuff are authentic and backed by Local Warranty. For certain brands, we are the building-exclusive and we have a document to back our claims.
Products bought from our Store does not come with 7-day one-to-one exchange policy. All warranty claims will be referred back to distributor even if bought during the day itself as one of our distributor succinctly tell us that we are not qualified to accept returns. In the event that the product is not supported by a Local Distributor or for other reasons, Decibel SG will undertake the role of a Distributor on a case-by-case basis. Kindly present your original receipt wherever possible or soft copy saved on mobile phones. We will only exchange the set itself if original packaging is not brought along on a case-by-case basis. If we don’t have stock to exchange, please leave your item with us (Xmas season) and we will issue a receipt and duly inform you to collect once the stocks arrived.
Our website is not available for online purchases. We apologise for any inconveniences caused.
[that’s it. catching 40 winks…]